The fastest way to get a response from a ZipLineGear team member is to shoot us an email at info@ziplinegear.com.
You can find answers to our most commonly asked questions on our FAQ page here!
Alternately, you can drop us a line using the contact form.
Planning your big adventure might take some extra time. Can we help? Yes we can! Schedule a free 25 minute call here.
We are happy to accept returns up to 1 year from the date of purchase, no matter the condition. We want you to love your gear like we do, but we understand if you can’t. We still love you.
Once your gear has been received, we'll refund your original purchase price. Return shipping is the customer's responsibility.
Items covered under our manufacturer's warranty will be replaced free of charge. Customer may be responsible for shipping charges. Please contact us directly for further information.
